High-bill outreach

Cycle 04 · Feb 2026 · run BR-2026-02-04 · bills dated Feb 17, 2026 · Message template · Threshold

43 to contact before bills are dated Feb 17, 202642 mostly weather10 usage beyond weather14 in Spanish0 contacted7 not contacted, with reasons

Show

Customers whose draft bill rose past the outreach threshold, largest increase first
Customer	Last Feb → this Feb	Change	Mostly	Reach by	Status
200-114027	$1,057.85$1,423.59	+$365.74 35%	colder weather	Call	Not contacted
100-305002· ES	$172.86$293.12	+$120.26 70%	colder weather + usage beyond weather	Text and email	Not contacted
100-255352	$188.07$295.88	+$107.81 57%	colder weather + usage beyond weather	On the bill	Not contacted
100-301699	$189.55$278.92	+$89.37 47%	colder weather	Text	Not contacted
100-299157· ES	$189.63$276.66	+$87.03 46%	colder weather	Text and email	Not contacted
100-247290· ES	$163.95$250.77	+$86.82 53%	higher usage	Text and email	Not contacted
100-240709	$130.36$206.89	+$76.53 59%	colder weather + usage beyond weather	Text and email	Not contacted
100-249134· ES	$108.39$183.72	+$75.33 69%	colder weather + usage beyond weather	Text	Not contacted
100-244390	$176.01$249.36	+$73.35 42%	colder weather	Email	Not contacted
100-307551	$165.54$237.95	+$72.41 44%	colder weather	Text and email	Not contacted
100-257559	$164.33$235.69	+$71.36 43%	colder weather	Text	Not contacted
100-305315· ES	$165.28$236.08	+$70.80 43%	colder weather	Text and email	Not contacted
100-300240	$178.61$248.50	+$69.89 39%	colder weather	Text and email	Not contacted
100-298962	$178.02$247.39	+$69.37 39%	colder weather	Text	Not contacted
100-291195	$141.39$210.64	+$69.25 49%	colder weather + usage beyond weather	Text and email	Not contacted
100-285852	$153.45$221.30	+$67.85 44%	colder weather	Text and email	Not contacted
100-304128	$174.09$240.51	+$66.42 38%	colder weather	Email	Not contacted
100-246177	$183.87$246.27	+$62.40 34%	colder weather	Text and email	Not contacted
100-286191	$169.58$227.41	+$57.83 34%	colder weather	Text and email	Not contacted
100-266127· ES	$178.09$233.85	+$55.76 31%	colder weather	Email	Not contacted
100-290236	$173.52$228.98	+$55.46 32%	colder weather	Email	Not contacted
100-242531	$139.29$193.58	+$54.29 39%	colder weather	Email	Not contacted
100-286858· ES	$86.74$139.28	+$52.54 61%	colder weather	Email	Not contacted
100-287713	$150.85$199.47	+$48.62 32%	colder weather	Text and email	Not contacted
100-248193	$117.12$165.46	+$48.34 41%	colder weather + usage beyond weather	Call	Not contacted
100-297222	$150.63$198.52	+$47.89 32%	colder weather	Email	Not contacted
100-243236· ES	$128.74$176.12	+$47.38 37%	colder weather	Text and email	Not contacted
100-302230· ES	$120.12$167.33	+$47.21 39%	colder weather	Call	Not contacted
100-290118	$133.53$179.84	+$46.31 35%	colder weather + usage beyond weather	Call	Not contacted
100-278951	$112.97$158.68	+$45.71 40%	colder weather	Text and email	Not contacted
100-268705	$119.39$163.20	+$43.81 37%	colder weather	Text	Not contacted
100-262063· ES	$73.31$116.99	+$43.68 60%	higher usage	Text and email	Not contacted
100-263229	$129.92$173.33	+$43.41 33%	colder weather	Text	Not contacted
100-259487· ES	$102.89$146.01	+$43.12 42%	colder weather	Text and email	Not contacted
100-265238	$104.32$145.79	+$41.47 40%	colder weather	Text and email	Not contacted
100-271772· ES	$103.37$141.35	+$37.98 37%	colder weather	Text and email	Not contacted
100-243188	$81.17$118.13	+$36.96 46%	colder weather	Email	Not contacted
100-308644· ES	$98.42$131.40	+$32.98 34%	colder weather	Text and email	Not contacted
100-252625	$72.13$104.97	+$32.84 46%	colder weather	Text and email	Not contacted
100-301884	$100.73$132.90	+$32.17 32%	colder weather + usage beyond weather	Text and email	Not contacted
100-294696	$73.60$102.06	+$28.46 39%	colder weather	Email	Not contacted
100-291759	$76.45$104.62	+$28.17 37%	colder weather	Text and email	Not contacted
100-279600	$88.72$115.53	+$26.81 30%	colder weather	Text	Not contacted
100-300109· ES	$74.22$100.22	+$26.00 35%	colder weather	Email	Not contacted

Over the line, and not contacted

Each with its reason — nothing is dropped silently

Ada Nwosu100-277451+46%Third estimated read in a row — the bill will change once an actual read posts. Warn on a real number, not a guess.
Patricia Cortez100-263064+63%On budget billing — the payment does not change, so there is nothing to warn about
Tyrone Dunn100-271336+36%Opted out of courtesy messages
Leticia Rhodes100-299775+33%On budget billing — the payment does not change, so there is nothing to warn about
Tyrone Haskins100-263745+31%On budget billing — the payment does not change, so there is nothing to warn about
Ruben Garza100-254535+37%On budget billing — the payment does not change, so there is nothing to warn about
Tyrone Villarreal100-300616+33%Opted out of courtesy messages

Mostly colder weatherCommercialIn collections

Brazos Linen Service

200-114027 · 3300 Finfeather Rd, Bryan

Why it moved+$365.74 · mostly colder weather

Last February$1,057.85
Colder weather+$295.09
Usage beyond weather+$83.57
Gas cost−$75.22
Rates, riders, tax+$62.30
This February$1,423.59

How we reach themCall

Already in collections — a call can pair the warning with a payment arrangement.

Email: ap@brazoslinen.example.com
Mobile: (979) 555-0390
Text consent: None

Talking points

The February bill will be about $1,423.59, $365.74 more than last February. Most of the difference is colder weather — your heating ran more.
Budget billing would level the payments; an arrangement can spread this bill.
Offer an arrangement that covers the past-due balance and this bill together.

Call notes