Brazos Valley Gas
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Why this bill changed

INV-2025-11-119004 · Brazos Linen Service · Nov 2025
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Your November bill is $343.05 higher than your October bill.

Most of the difference is colder weather — your heating ran more. You used 1,106 therms this period against 501 in October.

  1. Oct 2025$330.03
  2. Weather+$283.87
  3. Usage beyond weather+$3.84
  4. Gas cost+$37.15
  5. Weather adjustment−$13.71
  6. Taxes and fees+$31.90
  7. Nov 2025$673.08

Charges and taxes for the period; any previous balance is not part of the change.

What to say

A talk track — the caller sees the same explanation in the portal
  1. “Your November bill is $343.05 higher than your October bill. Most of the difference is colder weather — your heating ran more.”
  2. “It was 235% colder than last month, and gas heating follows the cold — your usage line tracks the weather line on the chart.”
  3. “If this bill is hard right now, budget billing would make it about $473.00 every month, or we can spread this one out.”

Each cause, in words

5Largest first — what the customer reads in the portalExpand
  • +$283.87

    Colder weather

    This period had 322 heating degree days against 96 — 235% colder. At the same gas per degree of cold, that alone is about 596 therms more.

  • +$37.15

    Natural gas cost

    The purchased gas adjustment — what we pay for the gas itself, passed through at no markup — rose from $0.3612 to $0.3948 a therm.

  • +$31.90

    Taxes and fees

    The city franchise fee and taxes are a percentage of the charges above, so they move with them.

  • −$13.71

    Weather adjustment

    A credit of $0.0124 a therm applied this period. It evens out the delivery part of your bill when weather strays from normal (290 degree days is normal for this period), softening bills in extreme winters.

  • +$3.84

    Usage beyond the weather

    Even allowing for the cold, you used about 8 therms more than your home usually does. Common causes: a higher thermostat, a new gas appliance, guests, or a leak. If you ever smell gas, leave and call (979) 555-0199 from outside.

What to offer

  • Budget billing

    About $473.00 a month, from the last twelve bills, settled once a year.

    Letter
  • Payment arrangement

    Spread this bill over the next few without collection activity.

    Letter
  • Energy assistance referral

    Local agencies; a pledge pauses collections while it is processed.

    Letter

Emergency line for anything that smells like gas: (979) 555-0199.

Usage and weather

12 bill periods · zone heating degree days
FebMarAprMayJunJulAugSep501Oct ’251106Nov ’25DecJan
Nov 2025 Oct 2025 Therms billed Heating degree days

Show the math

Therms, degree days and every rate, both bills — one change at a timeExpand
Oct 2025Nov 2025
Therms billed501.371105.68
… the weather alone predicts1097.59
Heating degree days96322
Normal degree days88290
Base load (summer)248.1 th
Gas cost (PGA) / th$0.36120$0.39480
Weather adjustment / th—−$0.01240
Customer charge$48.00$48.00
Distribution, first 500 th$0.10850$0.10850
Distribution, beyond$0.08420$0.08420
GRIP rider / th$0.03070$0.03070
Charges and taxes$330.03$673.08

Starting from the Oct 2025 bill, the engine re-prices it at the volume the weather predicts, then at the volume used, then swaps in this period’s gas cost, weather adjustment, and each base rate in turn. Every step is priced line by line and rounded the way the biller writes lines, so the steps add to the real difference — +$343.05 — to the cent. It reproduces every issued bill in the system exactly.