Brazos Valley Gas
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Why this bill changed

INV-2025-09-004182 · Marisol Herrera · Sep 2025
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Your September bill is $1.77 higher than your August bill.

Most of the difference is gas used beyond what the weather explains. You used 24 therms this period against 21 in August.

  1. Aug 2025$36.39
  2. Usage beyond weather+$1.76
  3. Gas cost−$0.07
  4. Taxes and fees+$0.08
  5. Sep 2025$38.16

Charges and taxes for the period; any previous balance is not part of the change.

What to say

A talk track — the caller sees the same explanation in the portal
  1. “Your September bill is $1.77 higher than your August bill. Most of the difference is gas used beyond what the weather explains.”
  2. “It was Infinity% colder than last month, and gas heating follows the cold — your usage line tracks the weather line on the chart.”
  3. “If this bill is hard right now, budget billing would make it about $72.00 every month, or we can spread this one out.”

Each cause, in words

4Largest first — what the customer reads in the portalExpand
  • +$1.76

    Usage beyond the weather

    Even allowing for the cold, you used about 3 therms more than your home usually does. Common causes: a higher thermostat, a new gas appliance, guests, or a leak. If you ever smell gas, leave and call (979) 555-0199 from outside.

  • +$0.08

    Taxes and fees

    The city franchise fee and taxes are a percentage of the charges above, so they move with them.

  • −$0.07

    Natural gas cost

    The purchased gas adjustment — what we pay for the gas itself, passed through at no markup — fell from $0.3517 to $0.3488 a therm.

  • +$0.00

    Weather

    Neither period needed much heating, so weather does not explain the difference.

What to offer

  • Budget billing

    About $72.00 a month, from the last twelve bills, settled once a year.

    Letter
  • Payment arrangement

    Spread this bill over the next few without collection activity.

    Letter
  • Energy assistance referral

    Local agencies; a pledge pauses collections while it is processed.

    Letter

Emergency line for anything that smells like gas: (979) 555-0199.

Usage and weather

13 bill periods · zone heating degree days
FebMarAprMayJunJul21Aug ’2524Sep ’25OctNovDecJanFeb
Sep 2025 Aug 2025 Therms billed Heating degree days

Show the math

Therms, degree days and every rate, both bills — one change at a timeExpand
Aug 2025Sep 2025
Therms billed20.9524.05
… the weather alone predicts20.95
Heating degree days09
Normal degree days06
Base load (summer)21.8 th
Gas cost (PGA) / th$0.35170$0.34880
Weather adjustment / th——
Customer charge$22.50$22.50
Distribution, first 50 th$0.18240$0.18240
Distribution, beyond$0.18240$0.18240
GRIP rider / th$0.03070$0.03070
Charges and taxes$36.39$38.16

Starting from the Aug 2025 bill, the engine re-prices it at the volume the weather predicts, then at the volume used, then swaps in this period’s gas cost, weather adjustment, and each base rate in turn. Every step is priced line by line and rounded the way the biller writes lines, so the steps add to the real difference — +$1.77 — to the cent. It reproduces every issued bill in the system exactly.